FAQ

Does the Mac have to be awake?

Yes. It has to be on, signed in, and the Teleroam menu-bar app has to be running. Sleep, or the password screen that appears before macOS starts after a reboot, isn't something Teleroam can reach.

Can I use it from a work PC that blocks installs?

That's the browser version. You don't install a program. The first time that browser connects, you still approve it on the Mac.

Who can connect?

Only devices you approve on the Mac. A new phone or browser can't get in until you allow it there.

What do you store?

The picture of your screen and your typing are meant to go between your devices. Teleroam isn't a place where that gets saved. The site you're on now has no accounts and no analytics. A fuller privacy note is on the privacy page.

Why isn't the Mac app in the App Store?

The Mac App Store sandbox doesn't allow an app to control the keyboard and mouse the way remote control needs. The iPhone app will be in the App Store. The Mac app will be a signed download from this website.

Is this for sale yet?

No. The prices on the home page are the plan. You can't pay, and there isn't a download, until the apps are ready.

How do I ask something?

A support email isn't set up yet. It will be listed here before anyone can sign up.